Assets downloads decision does not work

Product Support
1

Hello i created a campaign and the flow has a decision to evaluate if an asset has been downloaded, but not working.

I add the asset to lauch email using the builder .

I wonder if anyone has done this before, if this doing something wrong or if it's a bug .

I am using version 1.4
2

Hello i created a campaign and the flow has a decision to evaluate if an asset has been downloaded, but not working.

I add the asset to lauch email using the builder .

I wonder if anyone has done this before, if this doing something wrong or if it’s a bug .

I am using version 1.4

3

Help

4

Campaign testing is similar to software testing :slight_smile:

  • Check if the decision is working at all, by choosing another decision like “opens email” or “submit form”
  • Add an action to the false/red path and see if something happens in that path
  • Use your asset somewhere else and check if it is working there
  • Use another asset at a different spot
5

Yes the opens email works but not submit or i am doing something wrong.

I did some all tests but it is not working.

I attached a picture, to see if someone can tell me if it is correct.

6

All the problem was that i was opening the admin session and email in the same browser at the same time.

Everything work fine.

Thanks.