Hello community We are trying to set up a Mautic instance with SES and bounce managament from SNS with Amazon Web Services. We followed the instructions here carefully; https://docs.mautic.org/en/channels/emails/bounce-management Amazon gives a confirmed on the subscription and we set up the notif…

Why not start with Mautic 3.x? Check email settings to ensure you are not using the “other smtp” selection with Amazon . Select Amazon specifically. A quick forum search gave me this: [image] New help with bounce management The problem: i forgot to choose my SNS-Subscription in SES under E-m…

Hi, do you have https on this server allowed? Thx Joey

Are you using Amazon SES - SMPT or Amazon - API. for the connection? The SNS does not work with the API from what I can work out.

I think it does. Check this: [image] 3.1.0: SES API working but not SNS (404 /worker/amazon/callback) Product Support Why is it a different endpoint? Does SNS feedback loop give a different webhook if you send emails via API not SMTP?

[image] EJL: specifically Hi @joeyk , I am working with Amazon API, I have set up subscribers as my email and also the webhook. I can also confirm that mautic:email:fetch is indeed working and reading all my mails regarding bounces that I received from sns, but still it is not marking the co…

Bounce management from SNS with Amazon

Product Support

joeyk October 30, 2020, 7:51am 5

I think it does. Check this:

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Bounce management from SNS with Amazon

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