Campaigns are not sent

[ctrujillo]

Your software
My Mautic version is: 3.3.5
My PHP version is: 7.3
My Database type and version is: MariaDB 10.3.35-MariaDB-log - MariaDB Server

Your problem
My problem is:

I have a mautic with many active campaigns and up to 10 days ago it has been working without problems. Now it doesn’t send the new campaigns and it doesn’t give me any type of error, neither in the error_log, nor in the console, nor in the cron.

These errors are showing in the log: Nothing

Steps I have tried to fix the problem: I have the campaign created, I program the departure time and it is not sent.

[toon]

Hi

Could you show an example of the campaign you are trying to use?

Be sure to check if the cronsjobs are still active

[ctrujillo]

I attach a screenshot of the campaign. It’s a simple test campaign where you have a segment assigned with 2 emails and a form submission with a test email. If I send that email as a test (not as a campaign) it arrives perfectly to the email I put on it. Attached capture of the crons that are active.

Thank you very much for your help.