Can't authenticate Zoho CRM account

Product Support
1

I am very new to Mautic and had a problem with plugins.



When I try to get connect with Zoho Account, I got 500 error message.

This is how I did :

1- Click Zoho CRM plugin.

2- Fill my Zoho CRM account.

3- Poped Window says, “Successfully connected” and Close Window.

4- “loading…” is displayed forever.



I tried Free Account and Download Version ( on my AWS instance ).



Is anyone know how to integrate Zoho CRM correctly?

( Mautic version is 1.2.4. )



Thank you.

2

I am very new to Mautic and had a problem with plugins.

When I try to get connect with Zoho Account, I got 500 error message.
This is how I did :
1- Click Zoho CRM plugin.
2- Fill my Zoho CRM account.
3- Poped Window says, “Successfully connected” and Close Window.
4- “loading…” is displayed forever.

I tried Free Account and Download Version ( on my AWS instance ).

Is anyone know how to integrate Zoho CRM correctly?
( Mautic version is 1.2.4. )

Thank you.

3

Check the docs: https://www.mautic.org/docs/plugins/zoho_crm.html

4

Thank you!

I followed your instruction and after clicked “Authorize App” got this message and this log.
How can I solve this?