can't edit contacts

Product Support
1

Hi.

I’ve updated to the latest versione today 2.7.1 and I’ve noticed that I cannot edit contact’s details, like the email address.

Why?

The edit command it’s simply unresponsive: I click it, nothing happens.



Any idea how to fix that?



Thanks

  • Valerio
2

Hi.
I’ve updated to the latest versione today 2.7.1 and I’ve noticed that I cannot edit contact’s details, like the email address.
Why?
The edit command it’s simply unresponsive: I click it, nothing happens.

Any idea how to fix that?

Thanks

  • Valerio
3

when you updated your mautic? and how you updated it?

4

Two days ago, by the dashboard button.

5

please try to update or fresh installation with some PHP extension by host

6

Could you ease be more specific?
Like upload and overwrite files again?

7

Hi, I am also having this issue, I don’t seem to be able to access a contact’s actual page. The loading bar occurs when the link is clicked, but it doesn’t load. Also when putting in a manual URL the contacts page does not load.

Any help would be appreciated.

Thanks
Julius

8

You all have proper installation issue …please install again then see

9

How can I re-install properly without deleting my actual data?

10

back your data man then fresh installation