Mautic Community Forums

can't edit contacts

Hi.

I’ve updated to the latest versione today 2.7.1 and I’ve noticed that I cannot edit contact’s details, like the email address.

Why?

The edit command it’s simply unresponsive: I click it, nothing happens.



Any idea how to fix that?



Thanks

  • Valerio

Hi.
I’ve updated to the latest versione today 2.7.1 and I’ve noticed that I cannot edit contact’s details, like the email address.
Why?
The edit command it’s simply unresponsive: I click it, nothing happens.

Any idea how to fix that?

Thanks

  • Valerio

when you updated your mautic? and how you updated it?

Two days ago, by the dashboard button.

please try to update or fresh installation with some PHP extension by host

Could you ease be more specific?
Like upload and overwrite files again?

Hi, I am also having this issue, I don’t seem to be able to access a contact’s actual page. The loading bar occurs when the link is clicked, but it doesn’t load. Also when putting in a manual URL the contacts page does not load.

Any help would be appreciated.

Thanks
Julius

You all have proper installation issue …please install again then see

How can I re-install properly without deleting my actual data?

back your data man then fresh installation