Cloudways on Digital Ocean Installation Error 500

Product Support
1

Your software
My Mautic version is: Latest
My PHP version is: 7.4
My Database type and version is: MariaDB 10.4

Your problem
My problem is: Receiving error after unzipping files and ensuring server configuration requirements:
These errors are showing in the log:

[Sun Feb 19 22:39:01.988175 2023] [proxy_fcgi:error] [pid 16212:tid 140282573788928] [client 2603:3024:1707:ff00:bd44:7661:9e49:2189:0] AH01071: Got error ‘PHP message: PHP Warning: require(/home/713304.cloudwaysapps.com/xmunupsdhr/public_html/vendor/autoload.php): failed to open stream: No such file or directory in /home/713304.cloudwaysapps.com/xmunupsdhr/public_html/autoload.php on line 3PHP message: PHP Fatal error: require(): Failed opening required ‘/home/713304.cloudwaysapps.com/xmunupsdhr/public_html/vendor/autoload.php’ (include_path=’.:/usr/share/php’) in /home/713304.cloudwaysapps.com/xmunupsdhr/public_html/autoload.php on line 3’

Steps I have tried to fix the problem: File permission reset, checking all server reqs

2

Do you have a vendor folder?
Try this:

  1. Install composer 2.
  2. Run composer install in your mautic folder
3

@joeyk do you know of any method where I can hire anyone in the Mautic community to help me out with this?