Mautic Community Forums

Cron to update Leads and Segments

Hello,



I am facing a problem. I have a huge list already imported, however, the contacts are not in the correct segment. I have create a new one and used the filter to add the contacts to the new segment (I want all of them), however it didn’t worked.



Then I noticed that the cron job was not working as it should. I am using Plesk and I have created the cron job like this:



httpdocs/emm/app/console mautic:email:process --env=prod



This worked to send emails when I did a campaign test.

the result for the logs is:



“Task “httpdocs/emm/app/console” successfully completed in 0 seconds, output:

Mautic is not set to queue email.”



However, the other crons return an error:





httpdocs/emm/app/console mautic:campaigns:update --env=prod



Task “httpdocs/emm/app/console” completed with error in 61 seconds, output:



-: /usr/bin/php5: No such file or directory





httpdocs/emm/app/console mautic:leadlists:update --env=prod

Task “httpdocs/emm/app/console” completed with error in 61 seconds, output:



-: /usr/bin/php5: No such file or directory





So, I believe my segments are not being updated because the problem in cron.





What I am missing?



Thank you



Sandro Herek

Hello,

I am facing a problem. I have a huge list already imported, however, the contacts are not in the correct segment. I have create a new one and used the filter to add the contacts to the new segment (I want all of them), however it didn’t worked.

Then I noticed that the cron job was not working as it should. I am using Plesk and I have created the cron job like this:

httpdocs/emm/app/console mautic:email:process --env=prod

This worked to send emails when I did a campaign test.
the result for the logs is:

“Task “httpdocs/emm/app/console” successfully completed in 0 seconds, output:
Mautic is not set to queue email.”

However, the other crons return an error:

httpdocs/emm/app/console mautic:campaigns:update --env=prod

Task “httpdocs/emm/app/console” completed with error in 61 seconds, output:

-: /usr/bin/php5: No such file or directory

httpdocs/emm/app/console mautic:leadlists:update --env=prod
Task “httpdocs/emm/app/console” completed with error in 61 seconds, output:

-: /usr/bin/php5: No such file or directory

So, I believe my segments are not being updated because the problem in cron.

What I am missing?

Thank you

Sandro Herek