CSRF token error when trying to save edited landing page layout

Product Support
1

Your software
My Mautic version is: 4.4.10
My PHP version is: 8.0.30
My Database type and version is: 10.6.15-MariaDB

Your problem
I’ve discovered that this CSRF token error appears to be related to how long you go between saves of your work when editing a landing page. I don’t know what the interval is, so I’m saving it after every few small changes. But if I leave it mid-edit to go and do some food, when I come back, it allows me to continue editing but then blow up with a CSRF token error when I try to save it. So I think it’s definitely to do with some kind of timeout, but which one? How can I make it so it will last at least an hour between needing to save it, or setting up an autosave? I see I’m not the first and so I probably won’t be the last - Any ideas though?. There didn’t appear to be a log file that I could find related to this
Thanks in anticipation

2

This happened to me already when editing emails. When I take too long, I get a CSRF token error when saving. It is indeed a timeout and has to do with the time you remain logged in at the system. There is a checkbox: keep me logged in, but in my experience it did not resolve the CSRF token error.

3

Try setting session.gc.maxlifetime in your php.ini to something higher than 1440

After this number of seconds, stored data will be seen as ‘garbage’ and
; cleaned up by the garbage collection process.
; PHP: Runtime Configuration - Manual
session.gc_maxlifetime = 1440

And

And session.cookie_lifetime higher
Lifetime in seconds of cookie or, if 0, until browser is restarted.
; PHP: Runtime Configuration - Manual
session.cookie_lifetime = 0

4

Thanks so much :slightly_smiling_face:

5

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