Mautic Community Forums

Custom Email Template

Hi,



I want to add an existing template to my custom email. but the import field shows no reaction, how does it work(already created an email-template for a campaign)? thanks in advance

Hi,

I want to add an existing template to my custom email. but the import field shows no reaction, how does it work(already created an email-template for a campaign)? thanks in advance

What do you mean by the ‘import field’?
Cheers

When you click on send email it says “Import from an existing template”

As far as I can tell it does not work with segment emails only with campaign emails. So, if you set it up as a segment email clone it to a campaign email and it should show up when you try to “import from an existing template”.