Duplicate triggers with page visit condition

General Discussion
1

Hello, I have a question - how does Mautic behave when it comes to campaigns where there is a condition ‘if user vists URL’.



If user visits http://google.com THEN Send email THEN ADD 5 POINTS.



If he visits google repeatedly, will those actions be triggered multiple times ?



thanks and regards, Radek

2

Hello, I have a question - how does Mautic behave when it comes to campaigns where there is a condition ‘if user vists URL’.

If user visits http://google.com THEN Send email THEN ADD 5 POINTS.

If he visits google repeatedly, will those actions be triggered multiple times ?

thanks and regards, Radek

3

Hello Radek.

Just to be sure we are on the same page. I think you chose google.com as an example, but you have to have the Mautic Tracking Pixel in that page so Mautic knows about the visit which is not realistic for google.com.

Back to your question. Mautic tracks already executed events in a campaign so it knows if a lead already did that. With your example, user can visit a page many times, but the email will be sent only once and points will be added only once.

4

Hi E,
yes I did assume I have tracking pixel on google.com :slight_smile:

Thanks for clearing this out

thanks and regards, Radek

5

Sorry to jump on this answered question, but is it possible to have the points added for each page view instead of only once?
It seems like this should be possible but I am struggling with the Edit Point Action section in manage actions.

Thanks

6

Hello @frank , your question is not really related to the original question so maybe it would deserve its own topic. Anyway, the point action has an option to configure whether to track each click or just the first one.

7

How would you set up a trigger to happen when someone visits a specific page.

Example: Lead visits www.WEBSITE.com and trigger pushes lead into specific leads list.