Your software
My Mautic version is: Not Sure
My PHP version is: Not Sure
My problem is:
I’m trying to change my address in my email footer - it doesn’t allow me to edit it. The body of the email is editable when my cursor hovers over it, but not the footer. See screenshots -
Steps I have tried to fix the problem:
In addition to directly editing the email, I looked everywhere in my account to change the address.
Hi there, and welcome to the Mautic Community Forums!
It might well be that this is a non-editable area of your email template. If you hover and click on editable areas you see the purple box, as in the first screenshot.
Non-editable regions would need to be changed in the theme itself by editing the template.
You can find these in themes>your theme name.
Didn’t allow me to edit the theme either, so I simply changed to the html code theme and edited it directly. Thanks for your help.
Right on, thanks for this.
