Hi there. I have built a campaign already, however I am finding a process very annoying. Currently in order for the next email in the series to be triggered, the user MUST at least open the email, otherwise the rest of the emails on the series do not get sent. This is a problem bc sometimes peo…

Hi there. I have built a campaign already, however I am finding a process very annoying. Currently in order for the next email in the series to be triggered, the user MUST at least open the email, otherwise the rest of the emails on the series do not get sent. This is a problem bc sometimes people …

If you sent the second email - independently of the contact reading the first one - why do you check the read status at all?

"email opening" as an optional trigger in campaigns

Product Support

xtremewebsites November 28, 2017, 1:01am 4

Hi @PeterTL you are right, I was doing the setup wrong as I did not have each email independent but coming from the 1st one. I’ve fixed this and it works now. Thanks

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"email opening" as an optional trigger in campaigns

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