Email Theme/Template not showing

Product Support
1

Your software
My Mautic version is: 4.4.11
My PHP version is: 7.4.33
My Database type and version is: SQL/8.0.36-28

Your problem
My problem is: I’ve created an email theme/template based on Paprika Theme, but when i upload to the theme’s section and then go to create an email to send, it doesn’t show my theme to use, even that on installation it didn’t gave me any error.

I’ve searched and tried to reinstall my theme, but it still don’t appear to i use.

There are the print from the theme installed and from the email creation:

tema instalado
tema instalado1277×39 2.5 KB

envio de email
envio de email1913×973 204 KB

Tho, my mautic are in portuguese.

2

Did you try to clear the cache?

3

Hi,
did you rename the template in the config file?
Do you see the theme in your theme folder (gear icon / themes)

4

Yes, i renamed the template in the config file and i see it on theme folder, but didn’t showing when i go to create an email to send.

1 Like
5

Not yet, i will try.