To whom that can help… Pretty Please
We have slight issue with emails being sent from our self hosted Mautic Application going into the Spam folder, more specifically emails coming from Free Email services like Hotmail, Yahoo, Gmail & AOL. We have trawled the internet far and wide on order to find a possible solution to the issue and are hitting a brick wall.
We know exactly where the issue lies and thats with the Mautic form injecting the Reply to address with the user’s email address that filled out the form’s and that in turn forces the likes of the freemail services to do the following:
Is there a way to change the config for this field (Reply To) so that it uses our Mautic's system email / From email? Or is there any way to work around this issue as currently majority of the emails coming in are going directly in the Spam folder and they are all legitimate emails from customers.
Thanks to whom ever can help us...