Mautic Community Forums

Error 404 Installation

Hi everyone, I just started using Mautic for the first time and so I will ask a question that is probably very simple for you …

after downloading the installation zip file, uploading it to my control panel and ‘unzipped’, I don’t understand how to follow what the guide says: “and then navigate to that location in your browser. You will find Mautic has a very easy to follow on-screen installation process.”
Error 404 appears.
My Mautic version is: 2.15.1
My PHP version is: 7.0.0

Could you give me some suggestions for this?
Thanks a lot!

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Hi there, and welcome to the Community!

Just posting here what I replied with on Slack so that others can see:

When you’ve unzipped it, you’ll have likely done that in a folder of your web root. For example, if my website is domain.com then maybe I’d unzip Mautic into a folder called ‘m’ within the public web folder. The location it refers to is then domain.com/m.

For info, I’ve just submitted some updates to the documentation which should make it much clearer, based on your questions :slight_smile:

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thank you very much for your reply!

Exactly, as far as my case was concerned, I went to the exclusion to understand where the error was. I found out later that it was a hosting configuration.

Thanks again for the answer, you were very clear!

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