Error 404 via email online view

Your software
My Mautic version is: 2.16
My PHP version is: 7.3

Your problem
My problem is: Hi. I need some help about preview of email. I sent a email test to see if the link to the web view is working and I’ve got an error 404. I don’t understand why ?

These errors are showing in the log:
nginx log => [28/Sep/2020:18:37:31 +0200] “GET /email/view/5f720f087c406 HTTP/1.1” 404 60997 “-”

Steps I have tried to fix the problem:

  • check my nginx config
  • check permission on folder and file of mautic

If you send a test as ‘test’ tokens are not processed. Try to test by doing a real send to a test segment. (Your unsubscribe also won’t work by sending test as test.)

Actually reading it the second time, you might have another issue. Let us know here how you tested.

Thanks. I did’nt know that condition

Ok, still could tou check if it worked?

I’ve tried and It’s worked fine :wink: