Mautic Community Forums

Webview page shows unsubscribe link - causing problems

Your software
My Mautic version is: v3.0.1
My PHP version is: 7.2.32

Your problem
My problem is:
When inserting the tag {webview_url} so the viewer of an email can click on the web view version of the email, it brings the user to a page that also includes an unsubscribe link, but that unsubscribe link produces and error not found message. As well, should the Web View link even have an unsubscribe link?

I’m inserting the unsubscribe link in the email editor using {webview_url}.

PS - this is using the test functionality of the program. I’m guessing this may disappear in a real email. . . ?

SOLVED:

unlike other unsubscribe links in email marketing software, Mautic does a good job of retaining the clicker’s unique identifier so each person viewing the web view link is, in fact, a unique view.