Mautic Community Forums

Nothing happens by clicking on generated links

Hi,

in an email generated by mautic, with the placeholders {unsubscribe_url} and {webview_text}, both links are shown as links (blue and underlined and clickable) but aren’t working (e.g. nothing happens if you click them).

This is happening in an email that is automatically sent (not a testemail) throuh a campaingn/segmentemail.

What can be the cause of that?

You need to clearify ‘nothing’.
Does it lead anywhre or the link is not a link?
Can you place the relevant part of the html here?