March 2, 2023, 7:38pm
I’m having trouble inserting images into the email builder, they always appear broken. They exist on the server but it returns that they don’t exist. I don’t know what to do, if I refer to an external link it appears normally
There is another discussion that seems to help, but I don’t understand what was done, the other user’s answers do not appear
Hi I’m having problems with no images in the builder showing, and they still don’t show on a live page.
In the config general section ‘Relative path to the images directory,’ I had media/images. Mautic is in a subdirectory called email so I tried changing it to email/media/images but still does not work.
I created a code view page
and the image is displayed as the relative path, if I then visit that path
March 3, 2023, 9:20am
Hi, this is an old thread.
Your problem is with relative path.
Can you plz share how your cronjobs look like - that would give us a hint.
March 3, 2023, 11:16am
this is my cronjobs in momemt. I’m new in Mautic and i don’t understand many things to solv this problem
tks for help me
March 3, 2023, 11:31am
Okay, your media folder by default should be here:
If you go to your server, do you see images at this location?
if yes, then
In your images folder settings it should be:
March 3, 2023, 12:28pm
Yes, in this directory there are images and any uploads I do in the builder. When I try to inspect through the console with f12 it shows the example path mailmkt.grupomadero.com.br/
index.php/media/images/teste.png, but if I put the same path without the index.php the image is shown
March 3, 2023, 12:57pm
What is your mautic path set as?
you can find it in config / general.
March 3, 2023, 1:19pm
Hi, I found the correct path in
local.php, the site url was there and my address was stuck with the end …/index.php I removed it and everything worked.
TKS for help
March 5, 2023, 1:20am
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