Mautic Community Forums

Images

Hi I’m having problems with no images in the builder showing, and they still don’t show on a live page.



In the config general section ‘Relative path to the images directory,’ I had media/images. Mautic is in a subdirectory called email so I tried changing it to email/media/images but still does not work.



I created a code view page

Code:
https://highestperforming.com/email/delete
and the image is displayed as the relative path, if I then visit that path
Code:
https://highestperforming.com/email/media/images/btn_Facebook.png
the image shows up!

Any help would be greatly appreciated

Hi I’m having problems with no images in the builder showing, and they still don’t show on a live page.

In the config general section ‘Relative path to the images directory,’ I had media/images. Mautic is in a subdirectory called email so I tried changing it to email/media/images but still does not work.

I created a code view page https://highestperforming.com/email/delete and the image is displayed as the relative path, if I then visit that path https://highestperforming.com/email/media/images/btn_Facebook.png the image shows up!

Any help would be greatly appreciated

Just in case it makes a difference I’m using https through ‘Lets Encrypt’ and installed Mautic through Softalcious in my cPanel

Anyone?

@MxyzptlkFishStix +1 on this answer

Thanks @MxyzptlkFishStix but I have used the builder, not pasted any link.

I’m trying to get the media to show, but nothing show no matter what I set the configuration outlined in the original post

Can anyone help??

I have tried several times but all images show as a broken link (see top of screenshot).

The relative path to images in general config is set to media/images

How do I access the dev console? I cant see a setting

Thanks for the tip!

All the images show a 404 error in the console, seems to be because there is an extra part on the url.
https://highestperforming.com/email/email/themes/highestperforming/img/logo.gif

If I take the extra email/ out I can load the image in a separate tab.

Any idea how I can fix this? Its not from the media settings in the configuration as that works fine

That fixed it @MxyzptlkFishStix!

Thank you very much for your help, I cant thank you enough!!!