Installation Error

getting this error while installing the tool.



The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.



Please help to install the tool .

getting this error while installing the tool.

The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.

Please help to install the tool .

i am using Xampp server inside log there is few file. inside error file i got this

[Fri Mar 31 15:43:36.722425 2017] [ssl:warn] [pid 2268:tid 244] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:43:37.268426 2017] [ssl:warn] [pid 2268:tid 244] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:43:37.299626 2017] [mpm_winnt:notice] [pid 2268:tid 244] AH00455: Apache/2.4.25 (Win32) OpenSSL/1.0.2j PHP/5.6.30 configured – resuming normal operations
[Fri Mar 31 15:43:37.299626 2017] [mpm_winnt:notice] [pid 2268:tid 244] AH00456: Apache Lounge VC11 Server built: Dec 20 2016 13:02:04
[Fri Mar 31 15:43:37.299626 2017] [core:notice] [pid 2268:tid 244] AH00094: Command line: ‘c:\xampp\apache\bin\httpd.exe -d C:/xampp/apache’
[Fri Mar 31 15:43:37.299626 2017] [mpm_winnt:notice] [pid 2268:tid 244] AH00418: Parent: Created child process 3488
[Fri Mar 31 15:43:37.798827 2017] [ssl:warn] [pid 3488:tid 256] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:43:38.017228 2017] [ssl:warn] [pid 3488:tid 256] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:43:38.048428 2017] [mpm_winnt:notice] [pid 3488:tid 256] AH00354: Child: Starting 150 worker threads.
[Fri Mar 31 15:50:18.964441 2017] [:error] [pid 3488:tid 1612] [client ::1:51524] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/Email/installer/step/1
[Fri Mar 31 15:58:40.628231 2017] [ssl:warn] [pid 748:tid 244] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:58:40.722236 2017] [core:warn] [pid 748:tid 244] AH00098: pid file C:/xampp/apache/logs/httpd.pid overwritten – Unclean shutdown of previous Apache run?
[Fri Mar 31 15:58:40.830243 2017] [ssl:warn] [pid 748:tid 244] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:58:40.936249 2017] [mpm_winnt:notice] [pid 748:tid 244] AH00455: Apache/2.4.25 (Win32) OpenSSL/1.0.2j PHP/5.6.30 configured – resuming normal operations
[Fri Mar 31 15:58:40.936249 2017] [mpm_winnt:notice] [pid 748:tid 244] AH00456: Apache Lounge VC11 Server built: Dec 20 2016 13:02:04
[Fri Mar 31 15:58:40.936249 2017] [core:notice] [pid 748:tid 244] AH00094: Command line: ‘c:\xampp\apache\bin\httpd.exe -d C:/xampp/apache’
[Fri Mar 31 15:58:40.956250 2017] [mpm_winnt:notice] [pid 748:tid 244] AH00418: Parent: Created child process 2520
[Fri Mar 31 15:58:41.379274 2017] [ssl:warn] [pid 2520:tid 256] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:58:41.559284 2017] [ssl:warn] [pid 2520:tid 256] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 31 15:58:41.663290 2017] [mpm_winnt:notice] [pid 2520:tid 256] AH00354: Child: Starting 150 worker threads.
[Fri Mar 31 16:06:19.899334 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Warning: require_once(modules/DynamicFields/DynamicField.php): failed to open stream: No such file or directory in C:\xampp\htdocs\SugarCE\data\SugarBean.php on line 48
[Fri Mar 31 16:06:19.899334 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Fatal error: require_once(): Failed opening required ‘modules/DynamicFields/DynamicField.php’ (include_path=‘C:\xampp\htdocs\SugarCE\include/…;C:\xampp\php\PEAR’) in C:\xampp\htdocs\SugarCE\data\SugarBean.php on line 48
[Fri Mar 31 16:06:19.900334 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Warning: require_once(modules/Trackers/Tracker.php): failed to open stream: No such file or directory in C:\xampp\htdocs\SugarCE\include\utils.php on line 2975
[Fri Mar 31 16:06:19.900334 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Fatal error: require_once(): Failed opening required ‘modules/Trackers/Tracker.php’ (include_path=‘C:\xampp\htdocs\SugarCE;C:\xampp\htdocs\SugarCE\include/…;C:\xampp\php\PEAR’) in C:\xampp\htdocs\SugarCE\include\utils.php on line 2975
[Fri Mar 31 16:06:55.357362 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email1\app\bundles\LeadBundle\Model\LeadModel.php on line 61, referer: http://localhost/email1/installer/step/1
[Fri Mar 31 16:06:55.358362 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Error: Maximum execution time of 30 seconds exceeded - in file C:\xampp\htdocs\Email1\app\bundles\LeadBundle\Model\LeadModel.php - at line 61, referer: http://localhost/email1/installer/step/1
[Fri Mar 31 16:06:55.790386 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in file C:\xampp\htdocs\Email1\app\bundles\LeadBundle\Model\LeadModel.php - at line 61, referer: http://localhost/email1/installer/step/1
[Fri Mar 31 16:07:03.515828 2017] [:error] [pid 2520:tid 1596] [client ::1:49527] PHP Warning: mysqli_connect(): (HY000/1049): Unknown database ‘sugarcrm1’ in C:\xampp\htdocs\SugarCE\include\database\MysqliManager.php on line 278
[Fri Mar 31 16:09:15.353369 2017] [:error] [pid 2520:tid 1596] [client ::1:49587] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email1\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/email1/installer/step/1
[Fri Mar 31 16:14:20.872844 2017] [:error] [pid 2520:tid 1628] [client ::1:49720] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email1\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/Email1/installer/step/1
[Fri Mar 31 16:14:55.147804 2017] [:error] [pid 2520:tid 1596] [client ::1:49732] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email1\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/Email1/installer/step/1
[Fri Mar 31 16:30:44.707608 2017] [:error] [pid 2520:tid 1644] [client ::1:49894] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\Email1\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/email1/installer/step/1
[Fri Mar 31 16:31:44.799153 2017] [:error] [pid 2520:tid 1620] [client ::1:49911] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\2.7.1\vendor\doctrine\dbal\lib\Doctrine\DBAL\Driver\PDOStatement.php on line 35, referer: http://localhost/2.7.1/installer/step/1

What tool are you installing? In what environment? Win10? What what database? MySQL? MS-SQL? What other apps are you running or trying to integrate? Are you using SugarCRM?

I don’t use XAMPP nor SurgarCRM, but from this statement it appears as if you may be using SugarCRM and it isn’t on your machine or installed in non-standard directory.

[Fri Mar 31 16:06:19.899334 2017] [:error] [pid 2520:tid 1628] [client ::1:49517] PHP Warning: require_once(modules/DynamicFields/DynamicField.php): failed to open stream: No such file or directory in C:\xampp\htdocs\SugarCE\data\SugarBean.php on line 48

@reethishabibullah, did you solve this issue? If so, can you report back the steps taken to solve this?

If you did solve the issue, we would like to provide a community benefit by marking these threads as SOLVED rather than leave them open.

Thanks,

-RB