Mautic Community Forums

Installation Issues Mautic 2.2.1

Hi,



i’m having troubles installing the latest version of Mautic on a remote server. After entering the details for the Database i’m getting a white screen at step 1.1.



No issues on a local installation.

PHP version 7 on both servers, local and remote.



Anyone having the same issues?

Hi dnvie,

Please assure you have 777 permisions for the following folders:

/app/cache
/app/logs
/app/config

Once you finish the installation please assure to change to 755 the folder:
/app/config

Besides, unfortunately Mautic uses some functions which are normally disallowed on shared hosting for security reasons. Please assure that your hosting provider has enabled the php function:

chown()

Also, to be able to analyze the whole situation, take a look of the apache errors file for the domain and also see the file:

app/logs/mautic_prod-2016-11-dd.php

There are written all the errors found in the script execution.

I hope this could help you.

regards …

Dan

Hi,

i’m having troubles installing the latest version of Mautic on a remote server. After entering the details for the Database i’m getting a white screen at step 1.1.

No issues on a local installation.
PHP version 7 on both servers, local and remote.

Anyone having the same issues?