Mautic Community Forums

Is Mautic really automatic?

I really don’t get it why Mautic still not functioning (i am on demo account)



Can Mautic automatically capture lead info that comes to my website or comment my FB page?

In this case, I already install mautic plugin at my wordpress website…

But until now there is no contacts collected by mautic?



What about visitors to FB page, how to make Mautic collect contacts from there?

I really don’t get it why Mautic still not functioning (i am on demo account)

Can Mautic automatically capture lead info that comes to my website or comment my FB page?
In this case, I already install mautic plugin at my wordpress website…
But until now there is no contacts collected by mautic?

What about visitors to FB page, how to make Mautic collect contacts from there?

Hello @blackfriday, is there any additional detail you can provide on your problem? What plugin are you using? Are you not getting any visitor information (IP addresses) coming into Mautic? Without a form on your website, Mautic won’t be able to capture lead (name, email, etc.) information.

And currently, Mautic is designed to monitor known contact social profiles, and only if those profiles are configured to share information publicly. So it does not collect any contact information for those who visit your FB page. However, if you place a link with a UTM code on your FB page (indicating FB as a source), point them to a Mautic form on your site, you could determine who comes to your site from your FB page. Hope that helps.