Issue with Mautic Points - all are being reflected as "points added" event

General Discussion
1

Hi - is there a way to get the Dashoboard or Reports to illustrate drops in points (i.e. points taken away). My dashboard or reports only show points added.



Furthermore, it considers every adjustment in points as a “point added” event. So if I (+1) a point it is a “point added” event, and if I (-1) a point it is a “point added” event.



Note - the actual contact value of the points is correct.



Any advice.



Thanks.

2

Hi - is there a way to get the Dashoboard or Reports to illustrate drops in points (i.e. points taken away). My dashboard or reports only show points added.

Furthermore, it considers every adjustment in points as a “point added” event. So if I (+1) a point it is a “point added” event, and if I (-1) a point it is a “point added” event.

Note - the actual contact value of the points is correct.

Any advice.

Thanks.