Mautic Community Forums

LEADS | New lead replaces previous lead

Hello,



I’m running a self hosted install using Amazon EC3 and SES.



Whenever I add a lead through a form on my site the lead replaces whatever lead is already there.



I have tested this over and over and it does the same thing, over and over.



Please see image A:leadreplaceslead-1-2015-11-05_1504.png



And image B:



leadreplaceslead-2-2015-11-05_1504.png



Does anyone have any suggestions?

I’m happy to pull logs, I’m just not sure which logs to pull.



There are some erros in the error.log file:

Code:
2015/11/04 15:54:53 [error] 2438#0: *275 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 41.0.14.196, server: mymautic.com, request: "GET /mtracking.gif?d=YTo0OntzOjU6InRpdGxlIjtzOjQ1OiJUaW0gTm9ha2VzIERpZXQgdnMgUGFsZW8gLSBUaGVQYWxlb0RpZXQuY28uemEiO3M6ODoibGFuZ3VhZ2UiO3M6NToiZW5fVVMiO3M6ODoicmVmZXJyZXIiO3M6NTI6Imh0dHA6Ly90aGVwYWxlb2RpZXQuY28uemEvcHJvZmVzc29yLXRpbS1ub2FrZXMtZGlldC8iO3M6MzoidXJsIjtzOjgwOiJodHRwOi8vdGhlcGFsZW9kaWV0LmNvLnphL3RpbS1ub2FrZXMtZGlldC12cy1wYWxlbz9uYW1lPXRpbS1ub2FrZXMtZGlldC12cy1wYWxlbyI7fQ%3D%3D HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock", host: "mauticec2.thepaleodiet.co.za", referrer: "http://thepaleodiet.co.za/tim-noakes-diet-vs-paleo/" 2015/11/04 17:09:29 [error] 2438#0: *419 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.196.50.33, server: mymautic.com, request: "GET http://testp4.pospr.waw.pl/testproxy.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock:", host: "testp4.pospr.waw.pl" 2015/11/05 12:28:49 [error] 2438#0: *1105 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.196.50.33, server: mymautic.com, request: "GET http://testp3.pospr.waw.pl/testproxy.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock:", host: "testp3.pospr.waw.pl" ubuntu@ip-172-30-0-107:~/myMautic.com/logs$

This is a bit above my bug-killing ability :(

Any help would be great!

Hello,

I’m running a self hosted install using Amazon EC3 and SES.

Whenever I add a lead through a form on my site the lead replaces whatever lead is already there.

I have tested this over and over and it does the same thing, over and over.

Please see image A:

And image B:

Does anyone have any suggestions?
I’m happy to pull logs, I’m just not sure which logs to pull.

There are some erros in the error.log file:

2015/11/04 15:54:53 [error] 2438#0: *275 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 41.0.14.196, server: mymautic.com, request: "GET /mtracking.gif?d=YTo0OntzOjU6InRpdGxlIjtzOjQ1OiJUaW0gTm9ha2VzIERpZXQgdnMgUGFsZW8gLSBUaGVQYWxlb0RpZXQuY28uemEiO3M6ODoibGFuZ3VhZ2UiO3M6NToiZW5fVVMiO3M6ODoicmVmZXJyZXIiO3M6NTI6Imh0dHA6Ly90aGVwYWxlb2RpZXQuY28uemEvcHJvZmVzc29yLXRpbS1ub2FrZXMtZGlldC8iO3M6MzoidXJsIjtzOjgwOiJodHRwOi8vdGhlcGFsZW9kaWV0LmNvLnphL3RpbS1ub2FrZXMtZGlldC12cy1wYWxlbz9uYW1lPXRpbS1ub2FrZXMtZGlldC12cy1wYWxlbyI7fQ%3D%3D HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock", host: "mauticec2.thepaleodiet.co.za", referrer: "http://thepaleodiet.co.za/tim-noakes-diet-vs-paleo/" 2015/11/04 17:09:29 [error] 2438#0: *419 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.196.50.33, server: mymautic.com, request: "GET http://testp4.pospr.waw.pl/testproxy.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock:", host: "testp4.pospr.waw.pl" 2015/11/05 12:28:49 [error] 2438#0: *1105 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.196.50.33, server: mymautic.com, request: "GET http://testp3.pospr.waw.pl/testproxy.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm-ubuntu.sock:", host: "testp3.pospr.waw.pl" ubuntu@ip-172-30-0-107:~/myMautic.com/logs$

This is a bit above my bug-killing ability :frowning:

Any help would be great!

If you are adding leads form the same computer/IP, turn on the Kiosk mode in the form.

Thanks, this makes sense.