Link inside dynamic content not working

Product Support
1

Your software
My Mautic version is: 3.2.4
My PHP version is:
My Database type and version is:

Your problem
My problem is: In the email builder, I try to insert a link on a text inside a dynamic content. When I send the email, the link doesn’t redirect to the correct page, but to a Mautic page showing “Internal server error 500” (if I am logged-in in Mautic the problem does not persist because I can redirect to the right page).

These errors are showing in the log:

Steps I have tried to fix the problem: I tried to insert a link outside of the dynamic content and it works correctly, so the problem is the dynamic content for sure

2

Hi, are you using special chars in your link? Does the link change on the page you display on and the editor?

For example:
Original: https://myweb.com/árjukiddingmi
After going though Mautic: https://myweb.com/Barjukiddingmi
(Seems, that the forum engine changed my link, it supposed to have %42 in it…)
?

Also: are you using special char in the UTM tracking?

Thx

3

Thank you for the reply.
No, I don’t have UTM tracking.
No, I don’t use special chars in the link.
After going through Mautic I see that in the HTML code Mautic added style=“user-select: auto;”

Did you mean this?