My Mautic version is: 3.1
My PHP version is: 7.3.21
My problem is: I have three links in my e-mail which refer to documents on Google Drive. The stats show who has opened the e-mail. However, when I click on Click Counts, it shows 0 for clicks and 0 for Unique clicks. For each link, it shows a 25-character code under Tracking ID. I have sent the e-mails as follows:
- Created a segment.
- Created an e-mail and selected the created segment
- I then sent the e-mail from the Emails screen.
These errors are showing in the log:
The error log is empty
Steps I have tried to fix the problem: