Links on email not trackable again

Product Support
1

We have been inserting external links inside the email builder to be sent in a campaign. However upon testing and sending out sample email via campaign, we have noticed that the links inside the email in not trackable again. I believe it should be automatic as the previous mautic version that we are using seems to be working fine.



We have upgraded mautic into the latest vesrion 1.3.0. and external links inside an email is not trackable again.



Any help?


2

We have been inserting external links inside the email builder to be sent in a campaign. However upon testing and sending out sample email via campaign, we have noticed that the links inside the email in not trackable again. I believe it should be automatic as the previous mautic version that we are using seems to be working fine.

We have upgraded mautic into the latest vesrion 1.3.0. and external links inside an email is not trackable again.

Any help?

3

Thanks @kuzmany; fixed my problem. Tested it in Yahoo, Gmail, and Outlook - all working fine.