Login Portal not working, password reset not working "The CSRF token is invalid. Please try to resubmit the form"

Your software
My Mautic version is: 2.15.3
My PHP version is: 7.1.32-1+0~20190902.23+debian9~1.gbp9d1be7

Your problem
My problem is: I cannot log into Mautic, when I put in the correct username and password for 2 accounts it reloads as if nothing happened. When I go to reset the password 95% if the time it does not work and comes up with “The CSRF token is invalid. Please try to resubmit the form”

Same issue as here: https://github.com/mautic/mautic/issues/5614

These errors are showing in the log: No errors are showing in the log.

Steps I have tried to fix the problem: Regressed to backup, different browsers, clearing the caches. Nothing seems to work. I have managed to stay loggedin on my phone but when I restored the backup it logged me out and I cannot get back in.

Hi @PrimRose,
were you ever able to log in / at what point did it stop working for you?
Can you confirm that https://github.com/mautic/mautic/pull/7883 (fix is part of 2.16.0) is not the same issue as yours?

Hi,

I have updated the system to 2.16.0 and it may be caused by how I set up the http to https. I’m having trouble replicating the fault now.

So it could have been fixed by the upgrade.

Prim

nice, thanks for the update and good news :slight_smile:

Hi,

I am having the same issue, I cannot login when inputting the correct username/password page just refreshes.

I was able to login until recently when I accidentally changed my site URL to Mautic.

How to I get back into my Mautic account? Any help is much appreciated