Mautic Community Forums

Manual step in campaign

I want to create a campaign, that starts with a form. Based on a field, the contact either gets assigned to segment A or B.

Campaign should progress with leads from Segment A with an email. When I manually decide to switch a contact from segment B to A, this contact should run through the campaign like all the other contacts.



Do you think, I will need two campaigns to achieve it?

1st campaign starts with campaign form and ends with contact either added to segment A or B.

2nd campaign starts with contact segment A.

Or could I do it in one campaign?


I want to create a campaign, that starts with a form. Based on a field, the contact either gets assigned to segment A or B.
Campaign should progress with leads from Segment A with an email. When I manually decide to switch a contact from segment B to A, this contact should run through the campaign like all the other contacts.

Do you think, I will need two campaigns to achieve it?
1st campaign starts with campaign form and ends with contact either added to segment A or B.
2nd campaign starts with contact segment A.
Or could I do it in one campaign?