Mautic Community Forums

Mautic 2.0.1 is NOT sending emails!

Just installed a brand new instance of Mautic 2.0.1

and followed every step outlined here:

https://www.mautic.org/blog/integrator/creating-a-double-opt-in-email-campaign/

to the letter.



Result:

The contacts are being added upon form submission

but no emails are being sent!



And nothing is being added to the unconfirmed/pending segment either.



HELP!



P.S.

PHP Mail is currently set to send emails.

And it’s set to send emails immediatelly.



No errors shown apart from this:

[2016-07-16 12:07:32] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service “fos_rest.form.extension.csrf_disable” is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /home/REPRLACED/subdomains/testsub/mautic/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []

Just installed a brand new instance of Mautic 2.0.1
and followed every step outlined here:
https://www.mautic.org/blog/integrator/creating-a-double-opt-in-email-campaign/
to the letter.

Result:
The contacts are being added upon form submission
but no emails are being sent!

And nothing is being added to the unconfirmed/pending segment either.

HELP!

P.S.
PHP Mail is currently set to send emails.
And it’s set to send emails immediatelly.

No errors shown apart from this:
[2016-07-16 12:07:32] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service “fos_rest.form.extension.csrf_disable” is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /home/REPRLACED/subdomains/testsub/mautic/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []

Hi, are your cron jobs configured correctly? If you send youself a test email, do you receive it?

This usually is always a cron issue. Here is a video I created to help, but one of the cron’s has since changed https://www.youtube.com/watch?v=6qcY--iAhbY