Your software
My Mautic version is: 7x
My PHP version is: 8.4
My Database type and version is:
Your problem
My problem is:
While installing Mautic 7 using the recommended Composer method with PHP 8.4, the installer may stop with the following message:
Major Problems that need to be fixed now
We have detected 1 major problems. You must fix them before continuing:
The directory must be writable. Change the permissions of the directory so that the web server can write into it.
These errors are showing in the log:
In my case, permissions were already correct and the web server was able to write to the filesystem, but the installer still reported the error.
Steps I have tried to fix the problem:
Root cause
When creating the project using Composer:
composer create-project mautic/recommended-project:^7 mautic
the directory var/logs is not created.
Solution
Simply create the missing directory manually and give it the correct permissions.
example:
cd /path/to/mautic
mkdir -p var/logs
chmod 775 var/logs
chown -R : var/logs
After creating the folder, refresh the installer and the error disappears.
My directory structure
mautic/
├── config/
├── docroot/
├── var/
│ ├── cache/
│ ├── logs/
│ └── tmp/
Tip for fresh installations
After installing Mautic with Composer, it is a good idea to ensure the runtime directories exist:
mkdir -p var/cache var/logs var/tmp
chmod -R 775 var
This prevents installation issues related to missing runtime directories.
Under Linux, files are 0644 and directories are 0755
To fix the permissions:
cd /path/to/mautic
find . -type f | xargs chmod 0644
find . -type d | xargs chmod 0755
Other tip:
Make sure that your prompt is starting with a $ and not a #. In other words, don’t be root***
** The root user is never required to manage a web app. If you do, you’re doing it wrong.*
1 Like
Hello Alex,
which version of Mautic 7 are you using?
See this issue on the 7.0.0:
