Mautic Community Forums

Mautic.com don't recognize page hits

I’m testing a double optin with “visits a page” campaign option but unsuccessful. When I replace “visits a page” to “opens email” than it works. What could be wrong?

I’m testing a double optin with “visits a page” campaign option but unsuccessful. When I replace “visits a page” to “opens email” than it works. What could be wrong?

Are you testing this yourself? In other words, from the same computer/browser. You may need to make sure you are using an incognito window or clear your session and cookies before testing page visits.

More on that in the docs: https://www.mautic.org/docs/pages/troubleshooting.html

@escopecz
@dbhurley

I was forgotten you must be logged out for tracking page hits…
Thanks!