Mautic does not track corretly

Your software
My Mautic version is: 3.3.0
My PHP version is: 7.3.25

Your problem
My problem is:

Hi. I have a small hiccup with Mautic. When tracking the users for some reason Mautic only tracks URLs that the user visits via sent email but stops tracking any additional pages that the user might visit after that. So if there is a link to Mautic will record it and give points based on scoring but if the user then visits it is not recorded in the tracking and the user gains 0 points. Any idea what could be the problem?