Mautic Installed at Cloud at Coast

Product Support
1

Hello.

I had buy a CPANEL in “cloud at cost”, and there we have an software called Softaculous which should install Mautic with just a click, as it does for other softwares.



But, when the instalation complete, showing no errors, I try to access it by my URL (http://ocasalempreendedor.com.br/omautic) byt an error is displayed.



Please, could someone help me with this?



Thanks a lot!

2

Hello.
I had buy a CPANEL in “cloud at cost”, and there we have an software called Softaculous which should install Mautic with just a click, as it does for other softwares.

But, when the instalation complete, showing no errors, I try to access it by my URL (http://ocasalempreendedor.com.br/omautic) byt an error is displayed.

Please, could someone help me with this?

Thanks a lot!

3

@rpessoa99 ,
Maybe talk to your cloud provider. A 500 error is reasonably significant. It may not be a Mautic issue at all.

Cheers
Jo

4

Mautic 5 needs 512M memory for PHP, I use 1024M, at least the softaculous instalation.

Also go to the config file and check the configuration.

Install always in a subdomain… and recheck the htaccess, sometimes the issue is there.