I’ve got a Mautic instance running on a shared host (Siteground) under a subdomain - outreach.autismvillage.com.
Main Domain - autismvillage.com - is registered and DNS is done at Network Solutions; an A record there points to the “outreach” subdomain on Siteground server.
Mail service is done at Network Solutions where domain is registered.
Domain autismvillage.com has SSL cert.
When trying to setup Monitored Inbox settings in Mautic, the “Test Setting and Fetch Folders” button results in:
Can this be fixed? If so, how?