Your software
My Mautic version is: 4.4.9
My PHP version is: 8.0
My Database type and version is: Unsure. Created automatically throughj Cyber Panel
Your problem
My problem is: I am trying to create the following campaign:
But I am getting these issues:
- Mautic will sometimes not be able to recognise email opens
- Mautic will recognise email opens, but not replies
- Mautic will sometimes send the first email 2/3 times to each contact
- Mautic will not update the stages of each contact when they interact (i.e. reply)
Cron Jobs:
*/2 * * * * php /home/st10.bressendengroup.com/public_html/bin/console mautic:segments:update
*/3 * * * * php /home/[mywebsiteurl]/public_html/bin/console mautic:import
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- php /home/[mywebsiteurl]/public_html/bin/console mautic:campaigns:update
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- php /home/[mywebsiteurl]/public_html/bin/console mautic:campaigns:trigger
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- php /home/[mywebsiteurl]/public_html/bin/console mautic:messages:send
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*/5 * * * * php /home/[mywebsiteurl]/public_html/bin/console mautic:emails:send
*/5 * * * * php /home/[mywebsiteurl]/public_html/bin/console mautic:broadcasts:send
These errors are showing in the log: Logs are empty.
Steps I have tried to fix the problem:
I have tried simplifying the campaign. Nothing. I have tried sending to different email addresses, nothing, I have tried messing with the CRON jobs, nothing.
Please somebody help!!!