Need Help with Mautic

Product Support
1

Hi,



There is a lot of problems with the Mautic domain is use for our company. The major ones are as follows:

  1. Emails getting stuck in the server.
  2. Emails reaching the spam box of the receiver.
  3. Very slow to send out a couple thousand campaigns.
  4. Stops working in between an email campaign.



    Besides these there are many other issues which exists. It would be great if someone from Mautic can help me fix them and continue using Mautic for email campaigns.
2

Hi,

There is a lot of problems with the Mautic domain is use for our company. The major ones are as follows:

  1. Emails getting stuck in the server.
  2. Emails reaching the spam box of the receiver.
  3. Very slow to send out a couple thousand campaigns.
  4. Stops working in between an email campaign.

Besides these there are many other issues which exists. It would be great if someone from Mautic can help me fix them and continue using Mautic for email campaigns.

3

@Rachel thank you for reaching out to the community with your concerns. Are you able to provide more detail related to your problems? For example, are there any errors you’re receiving? What email service are you using to send emails through? Where are you hosting your Mautic instance? Is it on a shared server or a dedicated server? Any additional detail will help. You can begin here by troubleshooting some of your issues. With a little more information, the community can support you in your efforts more effectively. Thank you!