No 'Send Text Message' option on campaign builder

General Discussion
1

I want to Set the text message in mautic v2.16.0 . I have set the Twilio account details also. After that as per the document below, I went to the Campaigns --> and open the campaign builder but I didn’t find any option like Send Text Message action see below screenshot

  1. Go to Campaigns .
  2. Edit an existing campaign or create a new one.
  3. Open the Campaign Builder.
  4. Add a Send Text Message action to the canvas.

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2

Hi,

I just did a quick test and send text message appears for me
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This is what I did to get there

  1. Configured Twilio plugin (make sure is published)

  2. Go Configuration > Text Message Setting and clicked save and close (not sure if this is needed)

  3. Now I can see under channels there is new Text Messages Option so I created a dummy sms
    image

That’s it, the option appears on the action if the campaign builder

3

see below screenshot I have also the Text Messages option in Channels but when go to build campaign not getting that option see in below screenshot

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4

Is not on your contact sources it will be an action, in contact sources you need to select a campaign or a form.
Send a Message will be an action in the campaign

Here are the docs for the campaign builder

https://www.mautic.org/docs/en/campaigns/campaign_builder.html

5

follow this docs, now able to get that option.

Thanks.