Hello
I have setup campaign to send series of 7 days email. One email per day and each email have open decision attach for sending one follow-up email when leads do not open email (Wait 12 hours)
Like this
the first email wait 1 day
the second email wait 2 days from the time leads submitted
and so on the seventh email wait 7 days
Each of daily email have open decision attach and on the false side have 12 hours wait for sending follow-up email.
The problem is when people do not open email, all follow up email (6 in total) are sent instead of one.
Is that normal based on my campaign setting? I only expect false side open email separation for each daily email.
Thank you
zidit
Hello
I have setup campaign to send series of 7 days email. One email per day and each email have open decision attach for sending one follow-up email when leads do not open email (Wait 12 hours)
Like this
the first email wait 1 day
the second email wait 2 days from the time leads submitted
and so on the seventh email wait 7 days
Each of daily email have open decision attach and on the false side have 12 hours wait for sending follow-up email.
The problem is when people do not open email, all follow up email (6 in total) are sent instead of one.
Is that normal based on my campaign setting? I only expect false side open email separation for each daily email.
Thank you
zidit