Mautic Community Forums

Page-visit not triggering

Campaign has a page-visit event on a local page, I see that it shows up in contact’s activity, but nothing is triggered when I run the campaign manually (and auto). Any ideas? (Running v2.1.0)

Campaign has a page-visit event on a local page, I see that it shows up in contact’s activity, but nothing is triggered when I run the campaign manually (and auto). Any ideas? (Running v2.1.0)

I solved this issue, there were 2 parts involved :

  1. You have to remember your test activities from your IP are filtered out in campaigns, using incognito is the way to do it, or use tablet, smartphone that’s on a different network. I’d overlooked this.
  2. Incognito didn’t work due to the issue “site is currently offline” which was recently resolved in PR 2269 here

Remember those 2 points when testing your campaigns.