Mautic Community Forums

Points manage triggers

Hi all

In Points => manage triggers. I set up 2 trigger

1/ Minium point 80 => send mail A

2/ Minium point 100 => send mail B



When lead reach 80 point (from submit form, open mail)=> Mautic send mail A => perfect

When lead reach 100 point (from submit form, open mail) => Mautic send mail A,B

When lead reach >100 point => Mautic send mail A,B again



Is that true? I think just send once per trigger

I am using version 1.4.0



Thanks

Hi all
In Points => manage triggers. I set up 2 trigger
1/ Minium point 80 => send mail A
2/ Minium point 100 => send mail B

When lead reach 80 point (from submit form, open mail)=> Mautic send mail A => perfect
When lead reach 100 point (from submit form, open mail) => Mautic send mail A,B
When lead reach >100 point => Mautic send mail A,B again

Is that true? I think just send once per trigger
I am using version 1.4.0

Thanks

What exactly do you mean with “reach>100 point”? You mean that every time a point trigger does fire and the points get increased, then if points>100 both emails are send again?

My Mautic is working that

I am mean when lead >=100 point => send mail B (first). Every time a point trigger does fire and the points get increased, then leads received mail B not send again.