Hi All,
I have been working with a client who requires a specific preference center and we have tried everything and it does not seem to be working.
Our Setup:
- Create a new landing page and set as preference center.
- Create an email and set the preference center as the one in point #1.
- Send e-mail with {unsubscribe_url}
- Click on unsubscribe link in private browser and separate browser.
Results in standard unsubscribe and not brining up the “preference center”
The only error I see in the logs are:
2021/05/18 14:09:33 [error] 31731#31731: *5904078 FastCGI sent in stderr: “PHP message: PHP Notice: Undefined index: preferred_channel in /var/www/mautic/vendor/symfony/form/FormView.php on line 113” while reading response header from upstream, client: 84.228.126.65, server: customer_mautic.com, request: “GET /email/unsubscribe/60a3ca85934fb335085643 HTTP/2.0", upstream: “fastcgi://unix:/run/php/php7.2-fpm.sock:“, host: “customer_mautic.com”