Problem with Amazon SES.

Product Support
1

Problem with Amazon SES.



Service to send mail through: Other SMTP Server

SMTP host: email-smtp.us-west-2.amazonaws.com

SMTP port: 587 test with 25 and 465

SMTP encryption type: TLS

SMTP authentication mode: Login and Plain

Username for the selected mail service: amazonuser

Password for the selected mail service: passuser



Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110]

++ Starting Swift_SmtpTransport !! Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110]





I tested credentials with Outlook and works fine.



I check with other smtp server and Mautic work fine.



Please help me.

2

Problem with Amazon SES.

Service to send mail through: Other SMTP Server
SMTP host: email-smtp.us-west-2.amazonaws.com
SMTP port: 587 test with 25 and 465
SMTP encryption type: TLS
SMTP authentication mode: Login and Plain
Username for the selected mail service: amazonuser
Password for the selected mail service: passuser

Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110]
++ Starting Swift_SmtpTransport !! Connection could not be established with host email-smtp.us-west-2.amazonaws.com [Connection timed out #110]

[b]I tested credentials with Outlook and works fine.

I check with other smtp server and Mautic work fine.[/b]

Please help me.

3

Please, use discussion in this similar thread https://www.mautic.org/community/index.php/904-amazon-ses-issue

4

Guys,

Finally I discovered a solution for Digital Ocean hosting. You need to use another port to open a TLS tunnel between your server and AmazonAWS.
Here you are what I did…

On configuration for Amazon SES on Mautic I put the following data:

Server: email-smtp.us-west-2.amazonaws.com (It worked fine also with other Amazon SMTP endpoint)
Port SMTP: 2587
Protocol: TLS

After that, the connection test worked and sending email test also worked.

I hope you can apply this solution to your Mautic hosted on Digital Ocean.

Ed

5

6

[quote=9096:@Edsantos70]Guys,

Finally I discovered a solution for Digital Ocean hosting. You need to use another port to open a TLS tunnel between your server and AmazonAWS.
Here you are what I did…

On configuration for Amazon SES on Mautic I put the following data:

Server: email-smtp.us-west-2.amazonaws.com (It worked fine also with other Amazon SMTP endpoint)
Port SMTP: 2587
Protocol: TLS

After that, the connection test worked and sending email test also worked.

I hope you can apply this solution to your Mautic hosted on Digital Ocean.

Ed[/quote]

Cara, eu tava aqui quebrando cabeça por causa desse mesmo problema, você quem esclareceu. Muito obrigado!