Mautic Community Forums

Questions about rules for campaigns

  1. On a page hit, Its a decision that says it will take an action when a page hits. What if the user does not hit the page? Will the flow ever go to a negative action. What I’m trying to do is prevent an email to be sent to a user if he visits a particular URL within 46 days before the email is scheduled to send out.

    http://screenpresso.com/=GgLZf


  2. Which is a better way of doing checks for certain decision and triggers? Use a wait or the new “within”. In the examples A and B below, my end target is to send an email to users who dont have the app and have not visited a particular URL

    A) http://screenpresso.com/=jNR5b - Wait 16 days before checking if user installed the app and did not visit a particular URL then send the email

    B) http://screenpresso.com/=S4Shf - Trigger the check if user installed the app and did not visit a particular URL then use the “Within” 16 days then send the email


  3. Is the “Within” feature cascaded across multiple decision and triggers like can be seen in http://screenpresso.com/=S4Shf. In this example, does Mautic check for those 2 conditions “Within” 16 days?



    Thanks!
  1. On a page hit, Its a decision that says it will take an action when a page hits. What if the user does not hit the page? Will the flow ever go to a negative action. What I’m trying to do is prevent an email to be sent to a user if he visits a particular URL within 46 days before the email is scheduled to send out.
    http://screenpresso.com/=GgLZf

  2. Which is a better way of doing checks for certain decision and triggers? Use a wait or the new “within”. In the examples A and B below, my end target is to send an email to users who dont have the app and have not visited a particular URL
    A) http://screenpresso.com/=jNR5b - Wait 16 days before checking if user installed the app and did not visit a particular URL then send the email
    B) http://screenpresso.com/=S4Shf - Trigger the check if user installed the app and did not visit a particular URL then use the “Within” 16 days then send the email

  3. Is the “Within” feature cascaded across multiple decision and triggers like can be seen in http://screenpresso.com/=S4Shf. In this example, does Mautic check for those 2 conditions “Within” 16 days?

Thanks!

  1. If i modify time and conditions midway of a campaign, do emails rules get updated for users who have triggered the rules but email has not been sent yet because of the time delay, for example
  • User A has been scheduled to receive email X in 16 days, but there is 4 more days before he is actually sent that email
  • The rule is changed to send that email X in 20 days, will that user A then have the email adjusted to send in 8 days
  • The rule is changed to send that email X in 5 days, will that user A then be sent the email immediately on next campaign update.

Sorry for the long questions… but it would help everyone in the community i guess

Hi there… anyone able to help me out with these?

Hi there… would really love some views or advice on this

Yikes… was asking for help for these more technical rule questions since August, please would someone able to enlight me on these questions… im sure many are asking the same thing.