Questions about rules for campaigns

Product Support
1
  1. On a page hit, Its a decision that says it will take an action when a page hits. What if the user does not hit the page? Will the flow ever go to a negative action. What I’m trying to do is prevent an email to be sent to a user if he visits a particular URL within 46 days before the email is scheduled to send out.

    http://screenpresso.com/=GgLZf


  2. Which is a better way of doing checks for certain decision and triggers? Use a wait or the new “within”. In the examples A and B below, my end target is to send an email to users who dont have the app and have not visited a particular URL

    A) http://screenpresso.com/=jNR5b - Wait 16 days before checking if user installed the app and did not visit a particular URL then send the email

    B) http://screenpresso.com/=S4Shf - Trigger the check if user installed the app and did not visit a particular URL then use the “Within” 16 days then send the email


  3. Is the “Within” feature cascaded across multiple decision and triggers like can be seen in http://screenpresso.com/=S4Shf. In this example, does Mautic check for those 2 conditions “Within” 16 days?



    Thanks!
2

  1. On a page hit, Its a decision that says it will take an action when a page hits. What if the user does not hit the page? Will the flow ever go to a negative action. What I’m trying to do is prevent an email to be sent to a user if he visits a particular URL within 46 days before the email is scheduled to send out.
    http://screenpresso.com/=GgLZf

  2. Which is a better way of doing checks for certain decision and triggers? Use a wait or the new “within”. In the examples A and B below, my end target is to send an email to users who dont have the app and have not visited a particular URL
    A) http://screenpresso.com/=jNR5b - Wait 16 days before checking if user installed the app and did not visit a particular URL then send the email
    B) http://screenpresso.com/=S4Shf - Trigger the check if user installed the app and did not visit a particular URL then use the “Within” 16 days then send the email

  3. Is the “Within” feature cascaded across multiple decision and triggers like can be seen in http://screenpresso.com/=S4Shf. In this example, does Mautic check for those 2 conditions “Within” 16 days?

Thanks!

3
  1. If i modify time and conditions midway of a campaign, do emails rules get updated for users who have triggered the rules but email has not been sent yet because of the time delay, for example
  • User A has been scheduled to receive email X in 16 days, but there is 4 more days before he is actually sent that email
  • The rule is changed to send that email X in 20 days, will that user A then have the email adjusted to send in 8 days
  • The rule is changed to send that email X in 5 days, will that user A then be sent the email immediately on next campaign update.
4

Sorry for the long questions… but it would help everyone in the community i guess

5

Hi there… anyone able to help me out with these?

6

Hi there… would really love some views or advice on this

7

Yikes… was asking for help for these more technical rule questions since August, please would someone able to enlight me on these questions… im sure many are asking the same thing.