Mautic Community Forums

Reply email action in Launch builder

I am exploring mautic to use one of my application.



I have created campaign where to send email , open email , visit page and all other options.



But i need option that how many people are replying to my email, for each reply would like to add some points.



I could not able to find this option, Could you please let me know whether Mautic support this functionality?

I am exploring mautic to use one of my application.

I have created campaign where to send email , open email , visit page and all other options.

But i need option that how many people are replying to my email, for each reply would like to add some points.

I could not able to find this option, Could you please let me know whether Mautic support this functionality?

Mautic would have to have access to your mailbox to be able to see replied emails and process them. In latest version 1.2.0 the Monitored Emails feature was added (https://github.com/mautic/mautic/releases/tag/1.2.0-beta1). But it monitors only bounced and unsubscribed emails.

I believe this feature request is what you are asking:

https://github.com/mautic/mautic/issues/425

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