Restart a campaign with email time interval

Product Support
1

Hey guys, hope you doing well.

So i have created my first email funnel with mautic and i found out i learned few lessons with that.

I have current campaign with few hundred people and i was sending emails in 2 days interval (so email was send ever 2 days).

It seems like i missed my deadline and there are people who got to the last email on the list and when i add new emails to the campaign they don’t get it.

I have tried to remove the contact segment and add the segment again but it seems like it restart the campaign again and wait 2 days to send the first email.

This is how it set to send but i think if the first email was already send it will have to pass the days for all the email that were sent to start sending the new mails.

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The best thing i can think of right now is to create new campaign to continue the first one but if anyone has better idea to keep it with the first campaign i will be happy to hear about it.

Thanks

2

I guess you want to have only one remaining journey and segment. What you could do is to set a tag on the contacts you do not want to start over again without waiting and only let those wait without this tag. As far as I understood your issue this could work.

3

I think pretty much all your questions will be answered in this video from Joey Keller:

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