schedule email is not sending

Product Support
1

Hey,

I am trying to schedule email email for my campaign but

it seems like The email is not deliver to the Respective person


2

Hey,
I am trying to schedule email email for my campaign but
it seems like The email is not deliver to the Respective person

3

I Got Following Error in Log

[2016-02-04 14:03:35] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified. " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220 email-smtp.amazonaws.com ESMTP SimpleEmailService-1207641145 aRIlwZ7neeYgGsmetmss >> EHLO [127.0.0.1] << 250-email-smtp.amazonaws.com 250-8BITMIME 250-SIZE 10485760 250-STARTTLS 250-AUTH PLAIN LOGIN 250 Ok >> STARTTLS << 220 Ready to start TLS >> EHLO [127.0.0.1] << 250-email-smtp.amazonaws.com 250-8BITMIME 250-SIZE 10485760 250-STARTTLS 250-AUTH PLAIN LOGIN 250 Ok >> AUTH LOGIN << 334 VXNlcm5hbWU6 >> QUtJQUpBUlg2MjJMQVdaNU9TM0E= << 334 UGFzc3dvcmQ6 >> QWpyeGhxeWVYd0QxRlg0eTVVUGwwWlpXVjFFem8yOElXc05DYTVSMTJNcVg= << 235 Authentication successful. ++ Swift_Transport_EsmtpTransport started >> MAIL FROM: << 250 Ok >> RCPT TO: << 250 Ok >> DATA << 354 End data with . >> . << 554 Message rejected: Email address is not verified. !! Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified. " [] []

4 
Message rejected: Email address is not verified.

It seems like your SMTP service rejects to send emails because the sender email address is not verified. Try to contact provider of your SMTP service (or google around) to find how to verify it.

5

Hello, I have the same problem with Amazon SES. The sending remains in progress and when checking the logs i find this. < 554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-1: weiuwyei@wyeiuwye.nl !! Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-1: weiuwyei@wyeiuwye.nl " (code: 554)