Mautic Community Forums

Segments: what am I doing wrong?

I built my first segment. It’s very simple: the company has to match “Suthoff Company”. There are three contacts, only one of them (me) belongs to Suthoff Company. I should have a segment of one, but instead it’s empty.



The cron job is running and reports:

Rebuilding contacts for segment 1

0 total contact(s) to be added in batches of 300

0 total contact(s) to be removed in batches of 300

0 contact(s) affected



See screenshots:

My contact

My segment filter

My segment results



What am I missing?

I built my first segment. It’s very simple: the company has to match “Suthoff Company”. There are three contacts, only one of them (me) belongs to Suthoff Company. I should have a segment of one, but instead it’s empty.

The cron job is running and reports:
Rebuilding contacts for segment 1
0 total contact(s) to be added in batches of 300
0 total contact(s) to be removed in batches of 300
0 contact(s) affected

See screenshots:
My contact
My segment filter
My segment results

What am I missing?

@BrianS have you set cron jobs successfully.

@bizcrony Arggg… error in the path… fixed… thanks