Mautic Community Forums

Stop a campaign when a lead replies an email

Hi,

We are sending “personal” emails, trying to engage our clients to get back to us. We want to stop the emails, once the lead replies - is there a built in way of doing so?

A possible solution would be to listen on the mailbox and when an email is received, remove it from the campaign, is that possible?



Ran

Hi,
We are sending “personal” emails, trying to engage our clients to get back to us. We want to stop the emails, once the lead replies - is there a built in way of doing so?
A possible solution would be to listen on the mailbox and when an email is received, remove it from the campaign, is that possible?

Ran

Sorry my bad.
Zip was not enabled for php.

@rangeva , you could ask the client to visit a landing page and track it. When your client visits that page Mautic will remove it from desired list.

You’re looking for something like this?
http://www.activecampaign.com/help/tracking-replies/

[quote=4388:@derrickm]You’re looking for something like this?
http://www.activecampaign.com/help/tracking-replies/[/quote]
Yes exactly that :slight_smile:

This would be a great feature to track replies

I kicked off a GitHub on this a while back

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