Stop a campaign when a lead replies an email

Product Support
1

Hi,

We are sending “personal” emails, trying to engage our clients to get back to us. We want to stop the emails, once the lead replies - is there a built in way of doing so?

A possible solution would be to listen on the mailbox and when an email is received, remove it from the campaign, is that possible?



Ran

2

Hi,
We are sending “personal” emails, trying to engage our clients to get back to us. We want to stop the emails, once the lead replies - is there a built in way of doing so?
A possible solution would be to listen on the mailbox and when an email is received, remove it from the campaign, is that possible?

Ran

3

Sorry my bad.
Zip was not enabled for php.

4

@rangeva , you could ask the client to visit a landing page and track it. When your client visits that page Mautic will remove it from desired list.

5

You’re looking for something like this?
http://www.activecampaign.com/help/tracking-replies/

6

[quote=4388:@derrickm]You’re looking for something like this?
http://www.activecampaign.com/help/tracking-replies/[/quote]
Yes exactly that :slight_smile:

7

This would be a great feature to track replies

8

I kicked off a GitHub on this a while back

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